How can we help?
Shopping FAQs
Quick answers about accounts, orders, delivery, returns, payments and more.
Frequently asked questions
Find quick answers to common questions. Can't find what you're looking for? Our support team is one call away.
My Account
Creating an account is quick and easy. With your account you can track orders, save favourites and enjoy faster checkouts.
Click the Unsubscribe link at the bottom of any of our emails and follow the instructions to be removed from our mailing list.
We accept major credit and debit cards, PayPal, ZipPay and Google Pay. We do not store your payment information.
Exchanges & Returns
Initiate a return within 30 days of receiving your order. Contact our team on 02 9698 3198 or sales@priceworth.com.au for instructions.
Initiate your return online, package your item, and drop it off at any designated location with your return label.
Return your gift with the provided gift receipt for store credit or an exchange. Visit our store or contact customer service.
General Info
By purchasing from us you agree to our terms on payment, shipping and returns. See our Terms and Conditions page for details.
We are dedicated to positive social and environmental impact through sustainable practices, ethical sourcing and community support.
We require manufacturers and suppliers to follow strict ethical standards including fair labour, safe conditions and environmental responsibility.
Shipping & Delivery
We offer standard, express and same-day delivery in select areas. Delivery periods vary by location and chosen method.
Track your order by logging into your account and visiting Order History for real-time updates and tracking information.
Get detailed information about delivery times and costs on our Delivery Info page.
Payment
We accept major credit and debit cards, PayPal and digital options like ZipPay. Transactions are processed securely.
We may pre-authorise your payment to ensure funds are available. The full charge is processed once your order is confirmed.
We use advanced encryption to safeguard your information and protect every transaction.
Gift Cards
Our gift cards are the perfect present for any occasion, available in various denominations for any purchase on our website.
Select the desired amount, add it to your cart and proceed to checkout. Your gift card is delivered via email.
Enter the unique code at checkout when making a purchase and the card value is applied to your order.